FAQ

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It is impossible for anyone to remember all members and their membership data of their gym. When you start with your gym you may manage data with a written note or spreadsheet, but as you grow that too becomes impossible. A gym management software makes it easy to handle all different data like member info, package data, expenses, leads, staff attendance and salary. Also gym software comes loaded with many more features other than data management which makes running your gym very smooth and efficient.

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We provide a Custom version in our Subscribtion Plans, which we tailor make it particularly for you. You can have all the feaatures you want in it and remove averything that are not required. That makes to pay for only what you rather that everything the software has, like other companies do.
We also recomend you to select the Custom version from the available options

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We provide our software as a Responsive Web Application which can be used from any device irrespective of the Operating System, including mobile devices and PCs. Only requirement is you have a stable network connection.

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We provide 100% migration service into our system. All you have to do is provide your existing data as an excel file. We will completely migrate your data and get your software ready to use.

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We have a decicated Support Team to asssist you with all your queries. You can contact us anytime via Whatsapp or Call us on 9488983760 or mail us at support@smasss-solutions.in. You will get a gaurunteed response within a max of 24 hours.

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We have three different Subscribtion Plans:

• FREE - This version comes with absolutely no charges. You don't even have to provide any payment details. But this version hass its limitations, which makes it suitable for small Gyms and Studios with limited Memberss
  
• STANDARD - This is same as the FREE version but with higher limits, suitable for medium to large size Gyms and Fitness Centers. Also for Brands with multiple Franchicies.
• CUSTOM - This is the Star of our Show. This comes with a software Custom made for you and hoosted at a separate Sub-Domain for your Gym.

For more details on our Plans and their Pricing check our Pricing page

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Yes, we have a Free version with certain limitations. Which you van use as a Trial and then Upgrade to either Standard or Custom Version based on your requirement. We recomend everyone to start with the Free version. If you are operating on a small scall you can stick to the Free Version, since it's also fully functional

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If you are using Free or STandard version, there are no additional charges. All prices mentioned in the Pricing page are inclusive of taxes. If you select Custom version and request for major UI changes or wants new features, that are not listed, developed for you, you may be charged a one time charge during the initial setup. Post that there will be no additional charges other than the agreed monthly bill.

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We provide options to make payment in terms of Monthly or Annual. When paying as Annual you get 10% discount on your fee

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Yes, when you pay for a year, you get a Discount of 10% on your Subscribtion Fee

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Press the Get Started button and Sign Up to begin with the Free version. Once you have entered into the web app you can use the Upgrade button to switch to Standard or Custom versions. Also you can use the Subscriptions page inside your Web app to manage your Subscription payents and renewals

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Yes, all your existing data like client list, package data, staff details, leads data everything can be imported into our software with ease. Moreover we provide 100% import support and out staff will get your software version ready to use with all data imorted on day one.

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We support all payment options like UPI, Online banking, Debit and Credit Cards and Wallets

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You can contact us anytime via Whatsapp or Call us on 9488983760 or mail us at support@smasss-solutions.in. You will get a gaurunteed response within a max of 12 hours.

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Our Support team is available on all 7 days of the Week from 8am to 6pm IST

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Yes our Support Team is available for all our Subscribers regardless of the Plan they use.

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Our average response time is within 30 mins during our Working hours. On any day we provide a gaurunteed response within 24 hours. Also we ensure that your query is adresssed within 2-3 working days.